1 Introduction
1.1 This Omleaf Inc Privacy Policy ("Policy") sets out how Omleaf Inc., whose registered offices are at 301 – 288 King Edward Ave W, Vancouver BC V5Y 2J2 collect and process personal information about you when you visit our website ("Website") and attend or participate in one of our events. By continuing to use this Website, you confirm that you have read this Policy.
1.2 If we change anything important about this Policy (the information we collect, how we use it or why we use it) we will highlight those changes at the top of the Policy and provide a prominent link to it for 30 days following the change and prior to the change taking effect.
2 Information we collect
2.1 Information you give us. You may give us information, including information that can identify you ("personal information"), when you use our Website, correspond with us, enter into any of our competitions, promotions or surveys, post on our websites, subscribe to receive our newsletter, purchase our goods or services, book events via the Website, create an account or when you communicate with us and at us through one of our social media platforms, for example through our chatbot tools. Where we request required information from you, we will collect the information contained in the relevant forms or pages. You may choose to provide additional information to us when you contact us or otherwise interact with us.
2.2 If you are a regular user of our website, you may wish to create an Account ("Account") with us. The information that you provide when setting up your Account may include your name, Account username, email address, gender, country of residence, telephone number or if applicable, your social media credentials. If you register to hold an Account with us, you will also create a unique password, which enables you to access your Account. We will also collect information regarding your favorite content on our website (such as video you like) and information relating to content you have selected for offline access.
2.3 If you subscribe to receive one of our newsletters or receive other forms of direct communications from us, then you may provide us with your name, email address, gender, date of birth and interests.
2.4 When you use our website, we may use your personal information to create specialized recommendations to enhance your user experience. This can include recommending content for you to watch based on your viewing history or Facebook "likes" and interests (as applicable). We will not collect your Facebook, Twitter or Google+ username or password, but we may collect details from these websites that confirm whether you are logged-in to the App using your Facebook, Twitter or Google+ accounts. This information is used to access and extract certain information about you from your Facebook, Twitter or Google+ profiles to enhance your user experience and provide you with meaningful content. This is information that you make available to the public on your profile. We do not access your personal account settings.
2.5 Information we collect automatically. When you visit our Website, we may automatically collect the following information: your IP address, log-in information, location information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Website, your advertising ID (if this is supported by your device such as an Apple product or Google product),products you viewed or searched for, videos you have accessed, download errors, length of visits to certain pages, page and App interactions, media download for offline access, screen resolution, device processing power and memory, playback errors and buffering issues, user behavior such as length of Apps use, and unique device identifiers (for example an IMEI address (a unique number assigned to mobile phones that is used by GSM networks to help them identify valid mobile devices)). We collect information automatically through the use of various technologies, including through "cookies" and "web beacons".
3 Why we use your information
We use the information we collect in order to provide you with the best possible experience when you access our Website and Apps and engage with us, including by using our services and products. This includes using your information for the following purposes:
(a) providing and improving our products and services: we use your information in order to provide you with the products and services you have requested, including when making a purchase, booking an event, sending you confirmation emails or contacting you regarding your Account. We use your information to improve and adapt our website, products and services to better suit the behaviors and technical capabilities of our users.
(b) administering the Website: we use your information in order to administer our website for internal operations, including troubleshooting purposes and to understand any errors you may encounter when using our website.
(c) improving use and content of our web pages: we use your information in order to improve the content of our web pages and ensure that it is presented in the most effective manner for you and your devices.
(d) safety and security: we use information collected on our website as part of our efforts to keep our website safe and secure and to help manage and administer our IT systems.
(e) marketing: we use your information in order to communicate with you and keep you up to date with our activities and events and those of third parties that you may be interested in and to make suggestions and recommendations to you on our website about goods or services that may interest you. We will provide you with this information via email (subject to your prior consent if legally required), personalized notifications on our websites, targeted ads on our website and third-party platforms, text, social media or telephone.
(f) online advertising: we use your information in order to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you. We also use your information when communicating with you through social media in order to build and maintain our social media brand.
(g) personalizing and tailoring your experience: where permitted by law, we may combine information we receive from third party sources, including from social media websites, with information you give to us and information we collect about you, including cookie and web beacon information. We may use this information and the combined information for learning more about your preferences as our customer, for enhancing your user experience on our website and for providing you with information, content and offerings tailored to your needs;
(h) providing a consistent experience across devices and platforms: we will match information collected from and provided by you on one device or platform with information collected from and provided by you on other devices and platforms.
(i) providing customer service and managing any complaints or requests: we may use your information in order to provide you with a more efficient customer care service and managing any complaints or requests on your behalf.
(j) to make necessary disclosures and law enforcement: we may use your information in order to make necessary disclosures in response requests which We are legally required to comply with, to law enforcement or regulatory authority, body or agency or in the defense of a legal claim. Furthermore, to enforce our Terms and Conditions and/or this Policy; and
4 Legal grounds for using your information
Our processing of your personal information will be based on a variety of legal grounds, including:
(a) where you have provided your consent: for example, we require your consent in order to process your personal information for direct marketing activities, when using technology such as cookies or when processing special categories of data such as your dietary requirements;
(b) where we need to comply with a legal obligation: for example, we may need to disclose your data to a law enforcement agency or to your or our representatives acting in a legal dispute; and
5 Links to other websites and social media
Where we provide links to other websites, we do so for information purposes only. The other websites are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
6 Your rights
Subject to applicable law, you may have the following rights, in certain circumstances, in relation to your personal information:
(a) Right to access your personal information. If you wish to obtain a copy of the personal information that we hold about you, please contact us at the email address stated below. Before responding to your request, we may ask you to verify your identity and to provide further details about your request. We will endeavor to respond within an appropriate timeframe and, in any event, within any timescales required by law.
(b) Right to rectify, erase or restrict the processing of your personal information. If you wish to rectify, erase or restrict the processing of your personal information please contact us at the email address stated below. It is your responsibility to ensure that you submit true, accurate and complete information to us and keep this information up to date.
(c) Right to withdraw consent. Where you have provided your consent to processing, you may withdraw your consent at any time by contacting us at the email address stated below in section 8.
7 Changes to the Policy
This Policy was last updated on January 3rd, 2022. A notice will be displayed for 30 days whenever this Policy is changed in a material way. By continuing to use our Website, you confirm your acceptance of the relevant changes.
8 Questions, Concerns, Complaints about this Policy and DPO Contact Details
This Website is maintained by Omleaf Inc. If you have a question, concern or complaint about this Policy or our handling of your information, you can contact us by email to admin@omleaf.com.
Brand Protection
Omleaf Inc takes the protection of its Brand very seriously and hopes that consumers know that anything carrying our trademark can be relied on. We own a global portfolio of registered and unregistered trademark rights and none of these trademark rights, or any confusingly similar signs, can be used without Omleaf consent. Omleaf takes infringements of its trademark rights very seriously and takes legal action against those responsible.
By buying counterfeit goods
you will not get the quality you are used to from Omleaf, so at the end of the day you pay a higher price for the goods you are receiving.
you support criminals, and even terrorist groups, which finance their activities through the sale of counterfeit products, in addition to other methods.
you support the production of goods which may be made under inhumane conditions and inadequate health and environmental standards.
you increase your tax rate because the counterfeiters do not pay taxes like lawful companies, so the government will ultimately need to collect more taxes from you.
Omleaf rigorously protects its absolute rights in its Brand and, as such, is interested in any background information regarding lookalike, copy-cat and/or counterfeit products.
If a deal is too good to be true, you are probably facing a counterfeit product.
If you have found a suspicious product in a local store or a (flea) market, please contact us via admin@omleaf.com