FREQUENTLY ASKED QUESTIONS
PURITY & INGREDIENTS
Does Hai Tea contain alcohol?
Not at all! Hai Tea is completely alcohol-free—crafted for pure refreshment, anytime.
Is Hai Tea non-GMO and gluten-free?
Absolutely! Our ingredients are proudly non-GMO and gluten-free, making Hai Tea a delightful and health-conscious choice.
Where does Hai Tea come from?
Hai Tea is made from the finest 100% organic herbal leaves, sustainably sourced from lush farms in Asia and South America.
How do you select your ingredients?
We carefully choose herbs from FDA-certified organic farms that use regenerative farming—a practice that nurtures both the soil and the environment.
Our teas are completely pesticide-free and made from 100% certified organic agriculture.
CAFFEINE & SWEETENERS
Do your teas contain caffeine?
No! All our flavors are naturally caffeine-free, so you can enjoy them any time of day.
What is Hai Tea sweetened with?
We use organic agave syrup, offering a touch of natural sweetness with every sip.
SERVING & STORAGE
Can I drink Hai Tea hot?
While you can enjoy Hai Tea warm, we recommend serving it chilled to preserve its delightful carbonation.
Do I get the same benefits whether I drink it hot or cold?
Yes! Hai Tea delivers the same benefits whether served hot or cold—so sip it the way you love.
DIETARY & CERTIFICATIONS
Are your products kosher?
Yes! All our products are certified kosher and parve.
Is Hai Tea keto or diabetic-friendly?
While our teas are crafted with natural ingredients, we do not specifically claim to be keto- or diabetic-friendly. We recommend trying Hai Tea to see how it fits within your dietary needs.
AVAILABILITY & SHELF LIFE
Why can’t I find Hai Tea in my local store?
We’d love to be in your favorite store! Send us a message with your preferred retailers, and we’ll do our best to make it happen.
What is the shelf life of Hai Tea?
Unopened: 24 months from the date of production.
After opening:
- Refrigerated: Enjoy within 7-10 days.
- Unrefrigerated: Best consumed within 2-4 days.
How to read the freshness code:
Check the bottom of the can for a black-stamped date code. It follows a Julian calendar format:
Example: M23408
- 234 = 234th day of the year
- 08 = Year 2008
So, this product was made on the 234th day of 2008 and is good for one year from that date.
